Terms & Conditions

 

1. GENERAL

1.1. www.gurujisnacks.com is a website operated by The Alternative Snack company LTD (hereinafter referred to as “Guruji”, "us" or ”we”), a company registered in the United Kingdom under registration number 10767517 and located at 7-9 Whitfield Street, London, United Kingdom, W1T 2AS. 

1.2. Our VAT registration number is 290482981

1.3. In these terms and conditions (the "Terms and Conditions"), the following terms shall have the meaning ascribed to them below:

1. a) “Site”means the domain, sub-domains of www.gurujisnacks.com and mobile application. 
b) “You” means the customer who places an Order. 
c) “Customer” means the individual who places an Order. 
d) “Working Day” means a day which is not a Saturday, Sunday, or a public holiday in the Customer’s country. 
e) “Order” means the order submitted by you to the Site to purchase product(s) from us. 

"Products" means the [clothing, jewellery, art, casual wear, footwear, and any and all items advertised for sale and capable of being purchased through the Site].
f) “Content” means all texts, graphics, videos, pictures and all other information published on the Site. 
g) “Third Party Sites” means any site not provided by Guruji. 
h) “Contract” means the Order placed by you for the purchase of product(s) in accordance with these Terms and Conditions. 
i) Words imparting the singular shall include the plural and vice versa.

1.4. Guruji can be reached for any question regarding these Terms and Conditions and matters connected to Orders and purchase at the following email address: info@guruji.co.uk. 

1.5. These Terms and Conditions govern the selling terms of all Orders placed by Customers on the domain oursocialcollective.com, any sub-domains, mobile websites or the mobile application, from the moment you place an Order until payment and delivery. By ordering a product, you agree to be legally bound by these Terms and Conditions. Please make sure you have read and understood them before placing an Order.

The Customer and Guruji are hereinafter collectively referred to as the “Parties”.

1.6. Guruji reserves the right to amend these Terms and Conditions from time to time. Terms and Conditions (if amended) will not be retroactive and the Parties shall only be bound by the Terms and Conditions which are online on the day the Order is placed.

2. CONCLUSION OF CONTRACT

2.1. By placing an Order any partner website, you have offered to purchase products subject to these Terms and Conditions as well as those of the relevant distribution partner.

2.2. You warrant and agree that (i) you are no less than 16 years of age and (ii) that all the details you provide to us are accurate. 

2.3. gurujisnacks.com and our partners retain the right to refuse any Order request made by you for legitimate grounds such as, for example, if we are not able to process the payment for your Order or if a product is out of stock. If your Order is accepted, we will inform you by email, as described under provision 2.5. 

2.4. We do not sell our products on our website. However, our partner sites will guide you step by step for finalizing and placing your Order. You will be provided with an Order summary detailing the substantial information of your Order before placing your Order. We strongly recommend you to check all the details of your Order before placing your Order.

2.5. You will receive a confirmation email with all the details of your purchase once you have placed an order on the Amazon Site or other partner site. This email is only an acknowledgment of your Order and is not a contract of sale. A contract between us and the relevant sales partner for the purchase of the product will be created once your Order has been dispatched and left the respective warehouse. 

2.6. Products are subject to availability. If a Product becomes out of stock between the time you place an Order and the time our partners warehouse processes it, they may cancel the purchase of said product since it is no longer available. If this is the case, they will notify you and issue a refund. 

2.7. If for any reason we or our distribution partners are unable to fulfil your Order, you will receive a cancellation email. If payment has already been made by you for such cancelled Order, we will refund the same amount using the same method used to make the payment. If, for any reason, alternative arrangements are necessary, 
Guruji or our relevant partner will contact you.

3. PRICING AND PAYMENT

3.1. Prices stated on the Site apply to all Orders made through the Site. All prices are inclusive of VAT (where applicable). Delivery costs and any other costs which might apply will be charged in addition and are clearly displayed during the checkout process. 

3.2. Guruji has the right to change or update information at any time without any warning, including errors with prices, details and descriptions which appear on the Site. 

3.3. If any incorrect information has been specified for any product you have purchased, do not hesitate to contact our customer service under the conditions laid down in provision 1.4 of these Terms and Conditions.  

3.4. All payments are subject to validation checks and authorization by the payment service provider you have chosen. If the provider refuses to, or does not for any reason, authorize payment, you will then be notified by email and/or during checkout. 

3.5. If the provider refuses to, or does not for any reason, authorize payment, the Order will be cancelled and you will then be notified by email and/or during checkout. 

3.6. Occasionally, we may provide special offers and discounts relating to certain products on the Site. The conditions of use relating to any special offer or discount will be specified at the time of issue. 

3.7. We reserve the right to withdraw such special offers or discounts at any time, without warning.

3.8 Please note that Guruji shall not be liable for any bank or transfer charges.

4. SHIPPING AND DELIVERY

4.1. Shipping costs will be charged in addition to the purchase price of your product, which is clearly displayed where applicable and included in the ‘Total Cost’ section at checkout of the partner website you purchase through. 

4.2. All delivery and shipping information will be as described on the relevant distribution partners website. 

4.3. Depending on where you are located, you will be given various delivery options. The amount of the delivery fee will depend on the delivery option you decide to choose. You will be able to find all the delivery methods available for your country during the checkout process. 

4.4. Our distribution partners carriers will make every effort to deliver your Order within the promised delivery time. Nevertheless, delays are sometimes inevitable. Please contact our customer service if you have not received your parcel within the promised delivery time. 

5. RIGHT OF WITHDRAWAL, RETURNS AND REFUNDS

5.1. Please see the returns policy on the site that you purchase our products in order to ensure that you are fully aware of the returns and refund process, if any. 

6. LIMITATION OF LIABILITIES AND WARRANTIES

6.1. We make no warranties in relation to this Site or the information, materials, contents made available. We do not warrant that the Site will be continuously available, or the information on this Site is true, non-misleading or accurate. 

6.2. Any information and contents on the Site should not be construed as 
Guruji giving advice of any kind. 


6.3. You agree not to use any of our products for any commercial, business or resale purposes, and we exclude liability for loss of revenue/profits, loss of contracts, loss of business, loss of opportunity or loss of reputation.

7. TRADEMARKS

7.1. The trademarks, names and logos displayed on the Site are registered and unregistered trademarks of Guruji. Prior written permission from Guruji is required for use of any trademark, image or video from the Site. Thus, it is strictly forbidden to copy, reproduce, download, post, transfer or distribute any Content which comes from the Site, in any way.

8. COMPLAINTS

8.1. We take all complaints very seriously and try to resolve disputes as soon as they arise. Customers wishing to make a complaint are encouraged to contact our customer care team as soon as possible under the conditions laid down in provision 1.3 by emailing info@guruji.co.uk

9. PRIVACY POLICY

9.1. Please check our Privacy Policy which forms part of these Terms and Conditions.

10. CONFLICT OF TERMS AND CONDITIONS

10.1. If there is conflict or contradiction between the provisions of these Terms and Conditions and any other relevant terms and conditions, policies or notices, the other relevant terms and conditions, policies or notices which relate specifically to a particular section of Guruji will no longer be valid.

11. SEVERABILITY

11.1. If any provision of these Terms and Conditions becomes unenforceable or invalid in any jurisdiction, court or authority, the remaining provision and all other provisions will remain in full force and effect.

12. LAWS AND DISPUTES

12.1. These Terms and Conditions are governed and construed in accordance with law of England and Wales. 

12.2.  Any dispute or claim arising out of or in connection with the Site, the Products or the Terms and Conditions shall be governed by, and construed in accordance with the law of England and Wales.